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td{border-bottom:none}.sort-th.active{color:var(--primary)}.sort-arrow{font-size:11px;color:var(--text-light);margin-inline-start:4px}.sort-th.active .sort-arrow{color:var(--primary)}.cell-primary{font-weight:600;color:var(--text)}.cell-secondary{color:var(--text-light);font-size:12px}.empty-row{text-align:center;padding:28px;color:var(--text-light)}.empty-note{color:var(--text-light);font-size:13px}.badge{display:inline-block;padding:3px 10px;border-radius:999px;font-size:11px;font-weight:700;letter-spacing:.3px}.badge-success{background:#27ae601f;color:#27ae60}.badge-warn{background:#d4af372e;color:#b8860b}.badge-muted{background:#0000000f;color:var(--text-light)}.badge-gold{background:linear-gradient(135deg,#d4af37,#f1c40f);color:#1a5276;box-shadow:0 1px 3px #d4af3766}.score-pill{display:inline-block;padding:4px 12px;border-radius:999px;font-weight:800;font-size:13px;min-width:56px}.score-pill.pass{background:#27ae601f;color:#1e8449}.score-pill.fail{background:#e74c3c1f;color:#c0392b}.online-chips{display:flex;gap:10px;flex-wrap:wrap;margin-top:14px}.online-chip{display:flex;align-items:center;gap:8px;padding:8px 14px;background:#27ae6014;border:1px solid rgba(39,174,96,.25);border-radius:999px;font-size:13px}.online-chip strong{color:var(--primary)}.online-chip small{color:var(--text-light)}.pulse-dot{display:inline-block;width:10px;height:10px;border-radius:50%;background:#27ae60;box-shadow:0 0 #27ae6099;animation:pulse 1.8s infinite}@keyframes pulse{0%{box-shadow:0 0 #27ae6099}70%{box-shadow:0 0 0 10px #27ae6000}to{box-shadow:0 0 #27ae6000}}.btn-sm{padding:6px 12px;font-size:12px;border-radius:6px;border:none;font-weight:600;cursor:pointer;font-family:inherit;transition:filter .15s ease,transform .1s ease}.btn-sm:hover{filter:brightness(1.08)}.btn-sm:active{transform:translateY(1px)}.btn-danger{background:#e74c3c;color:#fff;border:none;padding:9px 16px;border-radius:8px;font-weight:600;cursor:pointer;font-family:inherit;transition:filter .15s ease}.btn-danger:hover{filter:brightness(1.07)}.btn-danger.btn-sm{padding:6px 12px;font-size:12px}.btn-success{background:#27ae60;color:#fff;border:none;padding:9px 16px;border-radius:8px;font-weight:600;cursor:pointer;font-family:inherit;transition:filter .15s ease}.btn-success:hover{filter:brightness(1.07)}.btn-success.btn-sm{padding:6px 12px;font-size:12px}.btn-ghost{background:transparent;border:1px solid var(--border);color:var(--text);padding:8px 14px;border-radius:8px;font-weight:600;cursor:pointer;font-family:inherit;transition:all .15s ease}.btn-ghost:hover{background:#0062330f;border-color:var(--primary);color:var(--primary)}.btn-ghost:disabled{opacity:.5;cursor:not-allowed}.skeleton-chip{display:inline-block;height:14px;min-width:80px;width:60%;border-radius:6px;background:linear-gradient(90deg,#eee,#f6f6f6,#eee);background-size:200% 100%;animation:skeleton-shimmer 1.2s infinite}@keyframes skeleton-shimmer{0%{background-position:200% 0}to{background-position:-200% 0}}.admin-confirm{max-width:420px;text-align:right}@media (max-width: 700px){.admin-topbar{flex-direction:column;align-items:stretch;gap:10px}.admin-topbar .btn-back{align-self:flex-end}.admin-topbar>div:last-child{flex-wrap:wrap;justify-content:flex-end}.admin-toolbar{flex-direction:column;align-items:stretch}.admin-filters{width:100%}.admin-input{flex:1 1 140px;min-width:120px}.kpi-value{font-size:18px}.admin-tab{padding:8px 12px;font-size:13px}}.btn-header-action{display:inline-flex;align-items:center;gap:6px;background:#ffffff26;color:#fff;border:1px solid rgba(255,255,255,.28);padding:7px 14px;border-radius:999px;font-weight:600;font-size:13px;font-family:inherit;cursor:pointer;margin-inline-end:10px;transition:background .15s ease,transform .1s ease}.btn-header-action:hover{background:#ffffff40}.btn-header-action:active{transform:translateY(1px)}.badge-info{background:#2980b924;color:#2471a3}.requests-modal{max-width:640px;max-height:85vh;overflow-y:auto;text-align:right}.requests-modal-header{display:flex;justify-content:space-between;align-items:flex-start;gap:12px;margin-bottom:18px}.requests-form{background:#0062330a;border:1px solid var(--border);border-radius:12px;padding:16px;display:flex;flex-direction:column;gap:12px;margin-bottom:18px}.requests-form textarea{width:100%;background:#fff;border:1px solid var(--border);border-radius:8px;padding:10px 12px;font-size:14px;font-family:inherit;color:var(--text);resize:vertical;min-height:96px;transition:border-color .15s ease,box-shadow .15s ease}.requests-form textarea:focus{outline:none;border-color:var(--primary);box-shadow:0 0 0 3px #0062331f}.requests-form-status{padding:10px 12px;border-radius:8px;font-size:13px}.requests-form-status.success{background:#27ae601f;color:#1e8449}.requests-form-status.error{background:#e74c3c1f;color:#c0392b}.requests-divider{height:1px;background:var(--border);margin:18px 0}.requests-list{display:flex;flex-direction:column;gap:12px}.request-item{border:1px solid var(--border);border-radius:12px;padding:14px 16px;background:#fff}.request-item-head{display:flex;align-items:center;gap:8px;flex-wrap:wrap;margin-bottom:8px}.request-message{color:var(--text);font-size:14px;line-height:1.6;white-space:pre-wrap;margin:0}.request-reply{margin-top:12px;padding:12px 14px;background:#d4af371a;border-right:3px solid #d4af37;border-radius:8px}.request-reply-head{display:flex;justify-content:space-between;align-items:center;margin-bottom:4px}.request-reply-head strong{color:#1a5276;font-size:13px}.request-reply p{color:var(--text);font-size:13px;line-height:1.6;white-space:pre-wrap;margin:0}.admin-requests-list{display:flex;flex-direction:column;gap:10px}.admin-request-card{border:1px solid var(--border);border-radius:12px;background:#fff;overflow:hidden;transition:box-shadow .15s ease}.admin-request-card:hover{box-shadow:0 4px 14px #0000000d}.admin-request-card.status-open{border-right:3px solid #d4af37}.admin-request-card.status-in_progress{border-right:3px solid #2980b9}.admin-request-card.status-resolved{border-right:3px solid #27ae60;opacity:.85}.admin-request-head{display:flex;justify-content:space-between;align-items:center;gap:10px;padding:12px 16px;cursor:pointer;background:#00623305}.admin-request-head:hover{background:#0062330d}.admin-request-meta{display:flex;align-items:center;gap:8px;flex-wrap:wrap;min-width:0}.admin-request-meta strong{color:var(--text);font-size:13px}.admin-request-side{display:flex;align-items:center;gap:10px;flex-shrink:0}.admin-request-caret{color:var(--text-light);font-size:11px}.admin-request-body{padding:14px 16px;border-top:1px solid var(--border);display:flex;flex-direction:column;gap:10px}.admin-request-label{font-size:12px;color:var(--text-light);font-weight:600}.admin-request-body textarea{background:#fff;border:1px solid var(--border);border-radius:8px;padding:10px 12px;font-family:inherit;font-size:13px;color:var(--text);resize:vertical;min-height:72px;transition:border-color .15s ease,box-shadow .15s ease}.admin-request-body textarea:focus{outline:none;border-color:var(--primary);box-shadow:0 0 0 3px #0062331f}.admin-request-actions{display:flex;flex-wrap:wrap;align-items:center;gap:8px}@media (max-width: 700px){.btn-header-action-label{display:none}.btn-header-action{padding:7px 10px}.requests-modal{padding:20px 18px}.admin-request-head{flex-direction:column;align-items:flex-start}.admin-request-side{align-self:flex-end}}